These Terms and Conditions (“Terms”) govern the use of the payment gateway services provided by Unseen Match (“Company”, “we”, “us”, or “our”) for processing payments on our website and related platforms. By using our payment services, you (“Customer”, “user”, or “you”) agree to be bound by these Terms.
Payment Methods: We accept payments through authorized payment gateways supporting debit cards, credit cards, net banking, UPI, mobile wallets, and other modes as displayed on our platform.
Authorization: All payments are subject to authorization by your issuing bank or financial institution. We do not guarantee payment success as this depends on your bank’s approval and transaction validity.
Transaction Security: We use industry-standard encryption and security protocols to protect your payment information. However, you agree that no system is completely secure, and you assume responsibility for safeguarding your account credentials.
Payment Completion: Payments must be completed and authorized by the payment gateway for your transaction to be successful. Orders or bookings will only be processed once payment is confirmed.
Refunds and Cancellation: Refund policies are governed by our separate Refund Policy. Please refer to it for detailed information about cancellations, returns, and refunds. Partial or full refunds will be processed through the original payment method.
Currency and Taxes: All payments are processed in Indian Rupees (INR), unless otherwise specified. You are responsible for any applicable taxes related to your purchase.
Accurate Information: You agree to provide complete and accurate payment information while using our payment gateway services. Providing false or fraudulent information is strictly prohibited.
Compliance: You agree to comply with all applicable laws, rules, and regulations related to your use of the payment gateway, including anti-money laundering and anti-fraud laws.
Service Availability: We strive to ensure our payment services are available 24/7 but do not guarantee uninterrupted access. We are not liable for any losses due to service downtime or technical failures.
Disputes: Any disputes related to payments shall be addressed in accordance with the dispute resolution process outlined in these Terms and applicable laws.
Third-Party Gateways: Payments are facilitated through third-party payment gateways. We are not responsible for third-party services or failures.
Data Protection: Your payment data is handled in accordance with our Privacy Policy. We do not store sensitive card information on our servers; all such data is securely processed by the payment gateway.
Changes to Terms: We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Your continued use of the payment services after changes constitutes acceptance.
Law: These Terms are governed by the laws of India.
Jurisdiction: Any disputes arising under these Terms shall be resolved in the courts located in Delhi.
For any questions regarding these Terms or your payment transactions, please contact us at: Email: info@unseenmatch.com Phone: +91-8178843788
